Privacy Policy

This Privacy Policy describes how Memora & Grace collects, uses, and protects your personal information when you visit or make a purchase from memoraandgrace.shop.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain information from you, including:

• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order details
• Account information, if you create an account
• IP address
• Device and browser information
• Website activity, such as pages viewed, products visited, and items added to cart

We collect this information when you place an order, contact us, subscribe to our emails, browse our website, or interact with our store.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Confirm payments and prevent fraud
• Arrange shipping and delivery
• Send order confirmations and shipping updates
• Provide customer support
• Respond to your questions or requests
• Improve our website, products, and shopping experience
• Send marketing emails, if you choose to subscribe
• Comply with legal, tax, and business obligations

We do not sell your personal information.

Payment Information

Payments on our website are processed securely through third-party payment providers. We do not directly store your full credit card number or complete payment details.

Payment providers may collect and process your payment information according to their own privacy and security policies.

Sharing Your Information

We may share your information with trusted service providers that help us operate our business, including:

• Shopify, our ecommerce platform
• Payment processors
• Shipping and delivery carriers
• Email and marketing service providers
• Analytics and advertising platforms
• Customer support tools
• Fraud prevention and security providers

These service providers only receive the information necessary to perform their services.

We may also share information if required by law, legal process, regulation, or to protect our rights, customers, and business.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your cart and preferences
• Understand how visitors use our website
• Improve website performance
• Provide relevant advertising
• Measure marketing effectiveness

You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly without cookies.

Email Marketing

If you subscribe to our email list, we may send you updates, promotions, product news, and special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at:

support@memoraandgrace.shop

Even if you unsubscribe from marketing emails, we may still send you transactional emails related to your orders, shipping, returns, or customer service requests.

Advertising and Analytics

We may use analytics and advertising tools to understand website traffic, improve our store, and show relevant ads.

These tools may collect information such as your device type, browser, IP address, pages visited, and interactions with our website.

This information helps us improve our products, website content, and customer experience.

Data Retention

We keep your personal information only as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.

Order-related information may be retained for tax, accounting, fraud prevention, and legal purposes.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain marketing communications
• Restrict or object to certain types of processing
• Request a copy of your personal information

To make a privacy request, please contact us at:

support@memoraandgrace.shop

We may need to verify your identity before completing your request.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

International Customers

If you access our website from outside the country where our business or service providers operate, your information may be transferred, stored, or processed in another country.

By using our website, you understand that your information may be processed outside your location of residence.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website practices.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Memora & Grace
Website: memoraandgrace.shop
Email: support@memoraandgrace.shop

Last Updated: May 26, 2026